We offer free parcel post shipping (3-7 business days) with all Australian orders
Express Post orders are 1-3 days and incur a $10 postage fee.
International orders will incur a $40.00 (no Tax added) freight charge.
We currently ship to Hong Kong, Malaysia, New Zealand, China and Singapore
We use the following shipping methods depending on your Shipping Address:
•Australia Parcel Post
Please note: We do not offer pickup facilities or customer organised couriers.
Australian deliveries take 3-7 business days from the day of dispatch to capital city centres and major regional centres. Please note that delivery to remote locations may take longer. Deliveries take place Monday-Friday only (excluding Public Holidays)
International orders take 6 – 12 business days from the day of dispatch to capital city centres and major regional centres.
We do our best to ensure all orders are dispatched by the end of the next available business day (Mon-Fri ex Public Holidays).
**Any extra delays due to customs in your Country are out of our control, and any extra duties/taxes that may be incurred to collect your order will be the responsibility of the customer**
PLEASE NOTE DUE TO COIVID 19 SOME DELIVERIES MAY TAKE LONGER THAN ADVERTISED
Once dispatched, you will receive an email your Tracking Number and a link so you can track you order.
If your parcel has not arrived within the above mentioned time frame, please use the following contact details to track your order:
Visit www.toll.com.au and enter your TOLL Tracking Number.
Call TOLL directly (13 15 31) and quote your TOLL Tracking Number.
Visit http://auspost.com.au/track/ and enter your Express Post Tracking Number.
Call Australia Post directly (13 76 78) and quote your Post Tracking Number.